​482 Collective | About

This is us.

At the heart of the 482 Collective is a team of dedicated people who help with day-to-day operations, program development, deliveries, community-building and more. Beyond this core group – every client, volunteer, donor, and partner who participates or contributes to the 482’s vast array of initiatives become a part of our growing collective as we work to connect those who can with those who need. REACH OUT TODAY if you're ready to get involved.

​Board of Directors
​& Creative Team

> click on the images below to get to know us <

​Our collective values

​ROCK IT  ​>  Reliability  Optimism  Confidentiality  Kindness  Integrity  Trust

RELIABILITY

We are dedicated to being reliable to our clients, donors, community, and each other.​

OPTIMISM

​We share an unwavering hope for the future, which makes anything possible.

CONFIDENTIALITY

We are committed to protecting privacy and helping people feel safe, to create space for dignity, respect, and belonging.​

KINDNESS

We are dedicated to inspiring kindness by working collectively to redefine thoughtful giving.​

INTEGRITY

We act with honesty and transparency; always in the best interest of the charity. ​

TRUST

We are devoted to being good stewards of the personal stories and financial support bestowed upon us.​

Our policies

Good management practices and clear policies make it possible for us to bring our values to life. We will post more of our policies as we create and refine them.

Non-discrimination

We provide services at no cost to the client, regardless of race, gender, cultural background, age, or ability; We deliver directly to the client according to need and our capacity to help.

We remove barriers to access by providing information to clients for resources they may not be aware of; providing interpreters during intake to support clients with language barriers; and taking ethno-cultural backgrounds into consideration when distributing donated items.

We keep lines of communication open for extended support when needed. We are constantly learning how to improve what we do and how we do it. We spend extra time listening closely to our clients' needs and struggles so we can respond to their needs accordingly and compassionately. We do not discriminate when hiring staff, welcoming volunteers, and interacting with clients, and community support workers. We adhere to the Canadian Charter or Rights and Freedoms. 

Accessibility

We strive to offer a fully accessible experience in person and online, so that everyone we interact with feels welcome and empowered. Our warehouse space is compliant with Ontario accessibility requirements – including accessible parking, automated doors, wide open indoor spaces for easy navigation, and a fully accessible washroom. We strive to share information with clear, simple language so that our digital spaces are easy to understand and navigate. We are small but growing quickly and are working to adopt new policies to ensure that the people we help - and those who help us help them - can access our services with ease.