PLEASE NOTE: WE ARE NOT AN EMERGENCY SERVICE Clients will be contacted within 5-10 business days after pre-intake form is received
WHO WE HELP We support women, children and individuals from marginalized communities who are struggling with poverty after fleeing intimate partner violence, domestic violence, sexual assault, and human trafficking
HOW TO REFER A CLIENT Please begin the referral process by filling out the pre-intake form below. Please note:
We do not accept self-referrals
All referrals MUST come through acase manager/crisis worker/police or community organization
We cannot support clients who are living with their abuser
CATCHMENT AREA We currently deliver to: Toronto (East York, Etobicoke, North York, Scarborough, Toronto, York) York Region (Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Toronto, Vaughan, Whitchurch-Stouffville)
What your client can expect after you submit a pre-intake form on their behalf:
We will contact your client by phone or email within 5-10 business days to set up an intake
The intake process will take approximately 15-25 minutes
If after 3 attempts, we cannot reach your client, we will notify you by email if you have selected this option on the pre-intake form
If we are unable to support the client, we will make every effort to provide them with additional referral resources
Download our current referral process for your files: